MM
Mathapelo M

1 reviews | Active since Apr 2024

29 Apr 2025, 13:09

Unhappy client

I hope this message finds you well. I am writing to express my continued concern regarding my case and the documents I submitted in support of it. Despite following up on multiple occasions, I have not received any feedback or updates from management. Additionally, it has come to my attention that there have been claims of not receiving the documents, even though they were provided.

With another week passing by, and now moving into the next month, I feel it may be in everyone's best interest to escalate this matter for resolution. Kindly advise if it would be appropriate to address this issue directly with the board of directors to ensure it is handled promptly and effectively.

I remain eager to contribute to WeBuyCars and hope this matter can be resolved amicably. if there was 0 rate for the service people are getting from you guys, I would definitely go for it

0
Replies (2)
Webuycars.co.za
Webuycars.co.za's reply29 Apr 2025, 13:55
Official
Dear Mathapelo,

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
MM
Mathapelo M's update30 Apr 2025, 12:33
Reviewer Update
How Long does one have to wait for feedback with WeBuyCars....maybe legal would advise better.