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christa R

1 reviews | Active since Sept 2025

22 Sept 2025, 16:52

Unhappy!

About 2 weeks ago I bought a car from We buy cars George. The sales person Dihan Rabe seems to struggle from the beginning. I provided a number of proof of addresses which was accepted everywhere, also at the registration offices, but he refused them. We then had to provide my daughters details but was told it is only for the invoice. I paid in cash. He confirmed this in an email. The car was dirty, the one key card broken and stuck together with tape. The second one 's battery was almost gone. There was 18****m on the clock instead of 18000 as advertised. He did not tell me about a rust mark, which will cost a lot to fix. He was arrogant and totally unheloful. Even send me a message at 10.15 at night and also 10 past 7 in the morning. But all this would be ok if he did not lie about the registration process. He made my daughter the buyer and because of that we had to do the registration double. First onto her name, then onto mine with extra costs involved. His manager refuses to phone me and after my daughter also complained to their head office, no response whatsoever. What should have been a happy time buying a new car turned into anger and frustration. These people just wants the sale with no customer service at all. Before we left I wanted to have a photo taken infront of the car with the ribbon attached, but the boy, Dihan, removed the ribbon and took the car outside. All done so unproffesional and on top I had to wait there for almost 3 hours. Just a warning to new clients.

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply23 Sept 2025, 15:19
Official
Hello christa,

Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.

We are currently looking into the matter and will get back to you with an update as soon as possible.