pK
phumlan K

1 reviews | Active since Mar 2012

12 Jan 2024, 13:12

Unfair Business Practice

I am very disappointed with this company, I bought a vehicle through an auction bid that was placed on Friday the 5th January 2024 in the afternoon and I received acceptance of my bid that Friday afternoon. Taking into consideration that Saturday and Sunday was a weekend, I however made means to ensure that I made the payment within the 72hours as I was advised. The payment was effected on Sunday morning and proof of payment was submitted on the very same day on the Sunday. Now the company sales person is telling I will forfeit my deposit and they will refund me purchase balance that I paid on Sunday only. This is a **** and I see the vehicle is being auctioned again at a higher price. where is fairness in this business deal?

0
Replies (3)
Webuycars.co.za
Webuycars.co.za's reply12 Jan 2024, 13:31
Official
Dear Phumlan

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
pK
phumlan K's update16 Jan 2024, 11:10
Reviewer Update
Good day
To date I have not received a response to my emails nor have I received any update regarding the investigation on my matter
Webuycars.co.za
Webuycars.co.za's reply02 Mar 2024, 09:12
Official
Good day,

Thank you for bringing your concern to our attention.

This matter has been investigated and feedback has been provided to you accordingly via email.

We regard this matter as closed.

Regards