1 reviews | Active since Feb 2018
********* behaviour
I live in Cape Town and purchased a car from your Durban branch through the Cape Town Branch. I was told to pay for the car upfront as well as the delivery charge to Cape Town before they would send the car to the Cape Town branch. I did this on Friday morning the 2nd February. When i asked on Wednesday the 7th if the car was on its way to Cape Town i was told that Angelique in Durban was not aware of this and had sold it to someone else on finance who now takes precedence over me. So someone has done finance on a car that i have already paid for. This is absolutely *********. I now have an invoice for my purchase and we buy cars has R181 000 of my money ...and no car... Absolutely disgusting service, and i have bought plenty of cars from you.
Hi Tasso,
We Buy Cars always try to accommodate our clients to the best of our ability, and we were informed that the finance on the car has been canceled and that the vehicle is being sent to Cape Town, as per your purchase.
Our Sales Executive, Marianca Thomas, will also get in touch with you to make the necessary arrangements.
Please also find that we have taken the necessary steps to ensure that this does not happen again.
Should you require any further assistance, please don't hesitate to let us know.
Regards,
Hi Tasso,
We Buy Cars always try to accommodate our clients to the best of our ability, and we were informed that the finance on the car has been canceled and that the vehicle is being sent to Cape Town, as per your purchase.
Our Sales Executive, Marianca Thomas, will also get in touch with you to make the necessary arrangements.
Please also find that we have taken the necessary steps to ensure that this does not happen again.
Should you require any further assistance, please don't hesitate to let us know.
Regards,