****ty service we biy cars richmond

Very bad experience before, during and after the purchase of the vehicle. The key of the vehicle was held together with pretley steel and broke a few days after.The saleperson told me that they will give me a new key. The manager then said that it is my fault, "wear and tear" They refuse to pay for a replacemnt. I am therefore unable to drive the car. I dont understand how I can cause damage to an already "broken" key held together by pretley.

The manager at RIchmond was very rude including the sales person who refuses to take my calls. The finance team also refuse to respond to my numerous emails, after promising me that should I encounter any problems I am welcome to return. I am paying for a car that I cannot drive. 🙄🙄

They all have attitude problems at that branch and would never recommemd anyone to use their services.