Totally Misleading and Dishonesty from We Buy Cars

We Buy Cars Nelspruit and staff, Danika have deliberately misled my Husband and I on the attached caravan that we purchased from your Nelspruit branch. You have de*****ed us of R125 000 due to you deliberately lying to us. Your sales staff (Danika) called us on the Monday morning, the day after the Auction.. and advised us that the caravan does not have a tent, requesting if we still want the caravan..??? I asked her over and over if the caravan is in a good condition, she told my husband and I on numerous occasions that the caravan is in an exceptional condition which is not the case.. (I have this on a voice note from Danika)

After she gave us the option to cancel this, we decided to proceed with the deal BASED ON DANIKA'S WORD AND "REVIEW"

then, when we wanted to collect the caravan we found the following problems:

The inspection was done by a trusted person, who owns a caravan company in Nelspruit.. he confirmed the following: 1. The jack is broken, this was never disclosed to us 2. The kitchen door had been broken off and poorly/temporarily repaired, this was never disclosed to us 3. The cupboards in the caravan have been removed, this was never disclosed to us 4. The microwave is loose and has been burnt by the sun, most probably due to the cupboard door being broken, this was never disclosed to us 5. The shock needs to be replaced, this was never disclosed to us 6. The extrusion above has been joined, most probably due to wood rot, this was never disclosed to us 7. There is rust throughout the caravan, this was never disclosed to us After the feedback we received from this trusted person, I immediately advised Danika that we do not want the caravan..

She confirmed via a voice note: • We don't tow the caravan around • We ONLY do a visual inspection of the caravan • When I looked at it, its really in a good condition • I did not look into the wood and I did not look under the caravan • I did not know the jack was broken and I did not tow it around and I apologize for this • All we can do now is you can decide if you want it or not (OBVIOUSLY NOT THE CASE - FALSE INFORMATION) She also confirmed via a Whatsapp that she was unaware of these things and if this is the case she will refund me (OBVIOUSLY NOT THE CASE - FALSE INFORMATION)

Another voice note from Danika after the above mentioned, clearly confirms the following: • Yes there is rust, but its not bad - its rusted because it stood by the sea • You can just sand off the old rust • The cupboards aren't too bad, it's not too bad, it's not major • The jack is off and loose - and we will get a quote to repair this • According to CPA, We Buy Cars need to fix what is damaged, so we will get a quote to repair the jack (so then why not fix everything that is damaged, if this is We Buy Cars' Policy???) • That is all that is wrong with the caravan, literally all that is wrong (REALLY??) • The rest looks really really good (REALLY??) She/We Buy Cars have deliberately and knowingly misled my husband and I thereby de*****ing us, we will be opening a case of ***** against you and your staff. What confuses me, WHY call me the Monday after the sale and ask me if I am still interested after she confirmed there is NO Tent?? It was then good enough to reverse the transaction and now it is not!!?? We have not collected the caravan from your Nelspruit branch as it is not roadworthy and cannot be collected. My next communication will be too Wendy Knowler as well as Carte Blanche as your actions are totally unacceptable and very misleading. I demand this transaction to be reversed.