wG
wesley G

1 reviews | Active since Aug 2024

30 Sept 2024, 16:56

total disregard for integrity

extremely dissatisfied with this company. This company sold me a defective car i have been given false information an every call that i have made. I dealt with Ashlin Pillay who seems not to know anything abut his position he has created false expectations and it feels like he is never available. I have escalated complaints to his Manager Mpho Muravha who has done nothing i have further requested to speak to a manager at servicing but miraculously not a single manager is available. I was promised that a manager would call me back but i still have not received a call I have asked that Shane Baces call me but it seems that Shane is to busy to assist a client I Have also asked that i can get contact details for Hannes Bouwer but it seems that you need to be spending millions in order to get any response from these head of departments. I have left over five requests for a single manager to contact me with no response and i have been told that i cannot even get an email to contact a manager and this is just ridiculous. I need to be contacted urgently my reference is 76084

0
Replies (2)
Webuycars.co.za
Webuycars.co.za's reply01 Oct 2024, 11:18
Official
Dear wesley,

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
wG
wesley G's update01 Oct 2024, 17:15
Reviewer Update
Once again no feedback. I have been **** to by your agent Team leader Shane bates who ignored me and cut the call as i was speaking. I requested for my credit note and she cut the call after stating she had it . she sent me screen shot of your companies dialer clearly proving her lies. I have asked to be called by management and even now i have not received a call. I am going to be taking this up with Miosa. I will not let this type of deceit go unheard