Total disaster of human errors/ possible *****. Who knows. Horrible service.

Went to Jhb South on Wednesday the 2nd of July. My daughter found the car she really likes. We asked them to apply for finance. We filled in the needed documents. Nobody said anything about holding deposit. For a week and a half we had to kept phoning. Kept asking about the finance. The salesrep and the lady at the finance makes empty promises and never phones us back. At last they let us know by Friday the 11th late afternoon everything is sorted. We can fetch the car.

Listen to this. We came there. Looked at the car and realised it's not the same one. The guy then (only then) told us the car was sold on the 3rd of July, but he found this one (slightly more). How much more he said 'I am not sure'. They kept us waiting. We sorted the insurance and did the checks. Came to finance... The 'slighly more' is up from R191000 to R230000. They then 'apologised' for their mistakes, but can not drop the price... (They make more than that on the vehicle, we all know that). My daughter was crying. We were furious. They promised to help us make this right. They found a car at the Dome. After a huge fight they promised to come and show us the car the next day at our home. New salesmen sent a video of the car the next morning. We had to phone him and tell him we thought the car they are sending is only red. This one is 2 tone. Oops sorry. It was the wrong video. He made a mistake. Car came this morning. Guess what? Mileage on the car and the mileage on the website and what they told us is 17000, but the car had a service on 65000 according to the service book. Does that sound suspicious or what.