TOOK MY MONEY & WON'T RETURN IT

I have not received my deposit back. I was told that I need to put down a deposit and provide finance approval in order to test drive a car. I put down R10000 & I got approval for the vehicle. I decided that I no longer want to take the vehicle because I was not happy with it. I never signed the OTP, because I only received it until I decided I was not interested in the car. The F&I, Tashneeka Jacobs has refused to reply emails & take my calls. Please assist with getting my refund processed.