1 reviews | Active since May 2017
Took my car, no further communication
<p>I sold my car to webuycars a while ago, specifically requesting they send me some documents after the sale. They agreed the documents would be sent. </p> <p>The sale and collection was painless. However it's been over a month now and they've ignored my calls, SMSes and emails following up on the documents I was promised. Really pathetic that they stop communicating as soon as they have what they want. Disappointing as everything was top class while they were trying to my secure my car. Once they had it, it just went down hill.</p> <p> </p> <p> </p>
This is absolutely Brilliant customer feedback.
It is this sort of feedback and initiative from our customers, and our swift response to it that will enable us all to become great.
So we will quickly look into this for you, we appreciate it immensely that you brought this to our attention, it should certainly not be this way, we belief firmly in under-promise and over-pay, not the other way around.
My email address is dirk at webuycars dotcoza. You are welcome to use that, or this medium.
We will look into it and get back to you asap.
Dirk van Der Walt
This is absolutely Brilliant customer feedback.
It is this sort of feedback and initiative from our customers, and our swift response to it that will enable us all to become great.
So we will quickly look into this for you, we appreciate it immensely that you brought this to our attention, it should certainly not be this way, we belief firmly in under-promise and over-pay, not the other way around.
My email address is dirk at webuycars dotcoza. You are welcome to use that, or this medium.
We will look into it and get back to you asap.
Dirk van Der Walt
Hi Dirk,
Thanks for resolving the issue. Seriously impressed with quick response in resolving the matter.
Regards,
Adrian
Hi Dirk,
Thanks for resolving the issue. Seriously impressed with quick response in resolving the matter.
Regards,
Adrian
Hi Adrian,
Kindly find that I have sent you the relevant documentation as requested.
Please let us know if what we send you is sufficient and if you require anything else?
Warm Regards,
The WBC Team
Hi Adrian,
Kindly find that I have sent you the relevant documentation as requested.
Please let us know if what we send you is sufficient and if you require anything else?
Warm Regards,
The WBC Team