1 reviews | Active since Aug 2018
To busy for edecent customer care :(
We sent an e-mail last week re a particular car my daughter was interested in. No response, NOTHING! Today I phone to be told the car was sold 09h03 this morning!!!! When I complained, bitterly!!!, I was told that using the Autotrader e-mail option is "not a good idea" as there is to many request via that avenue and "they don't get to it!" REALLY!!! Then don't have the frikken option available!!!!!!!!!!!
Hi Rea,
Thank you so much for making us aware of this situation. Kindly find that we will revert back with feedback as soon as possible.
Regards,
Hi Rea,
Thank you so much for making us aware of this situation. Kindly find that we will revert back with feedback as soon as possible.
Regards,
Good Afternoon Rea,
Thank you for your patience whilst we considered your request.
Our business model is structured in such a way that our clients can visit our branches, view our Terms and Conditions, test-drive our vehicles, and then decide whether they wish to purchase the vehicle. Unfortunately, your request for us to take our vehicles to your daughter in Krugersdorp does not fit our business model.
You are more than welcome to visit any of our branches to view the 1000’s of cars we have on offer.
Regards,
Good Afternoon Rea,
Thank you for your patience whilst we considered your request.
Our business model is structured in such a way that our clients can visit our branches, view our Terms and Conditions, test-drive our vehicles, and then decide whether they wish to purchase the vehicle. Unfortunately, your request for us to take our vehicles to your daughter in Krugersdorp does not fit our business model.
You are more than welcome to visit any of our branches to view the 1000’s of cars we have on offer.
Regards,