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Brandon O

1 reviews | Active since Apr 2025

23 Apr 2025, 11:15

This is very bad and shocking after-sales service including theft.

I bought a Haval H2 on Thursday last week. As suggested by the sales agent, Jaun/Hamilton at the Dome branch, I had to put four new tyres on the vehicle. After fitting the four new tyres, the TPMS had a warning light on. After taking the vehicle back twice and putting it on the diagnostics, the error states that the sensors are missing. Which means that they were not put back in when they fitted the new tyres. I have been trying to get answers from Hamilton as to when we can have this matter resolved, with no luck at all!! I find this very unprofessional and inconvenient that I have to keep messaging and calling with getting no answers. This is very bad and shocking after-sales service!! So, can someone please get back to me with this urgent matter?

Many thanks Brandon

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply23 Apr 2025, 11:20
Official
Dear Brandon,

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards