SG
Scott G
1 reviews | Active since Oct 2013
07 Feb 2021, 16:38
They lie so they can pay you less for your car.
They were very efficient when it came to buying and paying out, but they clearly lie to you so they can under pay for the cars. I was told the highest they would pay was R6k below TRADE value (trade value is R61k) because they're unable to sell cars for full retail, but then lo and behold, the car is listed at only R1k below full retail (Retail is R71k). As a dealer I dont believe for 1 second they'll negotiate down by another R5k to make a sale. Shady practice we buy cars.... very shady..
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Webuycars.co.za's replyOfficial
08 Feb 2021, 07:00Thank you for making us aware of your experience with us. Your query is being investigated through our centralised customer care system. We will provide you with feedback as soon as possible. Regards
Webuycars.co.za's reply08 Feb 2021, 07:00
Official
Thank you for making us aware of your experience with us. Your query is being investigated through our centralised customer care system. We will provide you with feedback as soon as possible. Regards
SG
Scott G's updateReviewer Update
08 Feb 2021, 14:10Its a pity I cant change the number of stars on this review. I have subsequently been contacted by WBC, and the discussion that was had did clarify some mattewrs on both sides. It is apparent that WBC are in fact taking customer satisfaction very seriously and have definitely managed to improve my perception of them. this experience definitely needs to be upgraded to 4 stars.
SG
Scott G's update08 Feb 2021, 14:10
Reviewer Update
Its a pity I cant change the number of stars on this review. I have subsequently been contacted by WBC, and the discussion that was had did clarify some mattewrs on both sides. It is apparent that WBC are in fact taking customer satisfaction very seriously and have definitely managed to improve my perception of them. this experience definitely needs to be upgraded to 4 stars.