TM
Thuthuka M

1 reviews | Active since May 2012

26 Jun 2024, 12:34

THEY HAVE MY MONEY AND THE CAR - PAY ME BACK!!!!

I bought a bakkie from WeBuyCars Southgate, cash on the 23 May 2024. Four days later the car broke down. I was asked to return the car for repairs on the 16th June 2024 after escalations and countless phone calls.

They cancelled the contract meaning they chose to refund me without agreement on 18 June 2024. The car was immediately placed online for auction. Today is 26 June 2024 and I have not been refunded - If the fund representative is not on leave, I am told to wait for a confirmation SMS.

In essence, We Buy Cars has my money and the car. Sounds like a plot of a **** movie. I read the reviews about the after sales service being TERRIBLE yet faith in corporates makes you think you will be dealing with people. We Buy Cars does not see you as a person, you are just a bored number with R250k to keep in their pockets.

WE BUY CARS, PAY ME BACK MY MONEY.

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply26 Jun 2024, 12:59
Official
Dear Thuthuka

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards