They didn't explain ...

They didn't explain the full information about purchasing the like extra charge's,when I test drive the car it had 4 bars of fuel but the following day when I come back to pay the money to collect the it was was flashing that it's empty,the car was not washed properly stains and bad smells,I had ask to be taken pictures and the to have ribbon,they couldn't offer water during the process of signing paper work I had to buy water, I've been supporting we buy cars from 2015 service was good that time and I did refer plus 2 people to you guys but now the service I got shocked me am not happy at all.