MN
Mbotowa N

1 reviews | Active since Jul 2011

10 Feb 2025, 09:58

There is a lady by the name of Danielle Botes who has no customer service at all

There is a lady by the name of Danielle Botes who has no customer service at all. For once, I thought I was doing a favour by buying cars at We but cars at Midstream branch. Her customer service is terrible. We waited for 4 hours for an invoice which never came. Later on, the supervisor came and asked us why were were delaying her as she wanted to knock off. Meanwhile, she is the one who delayed us by not giving us an invoice to pay. Very horrible service fron the young woman. Please send her for customer service training.

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply10 Feb 2025, 10:01
Official
Dear Mbotowa,

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards