The worth customer experience

This is my second review. I dread purchasing a car from we buy cars. I will continue to post my sentiment on everything reviewing platform until my concerns and dealt with accordingly.

I purchased a BMW one series September and took it for service In April, only to be informed after diagnosis that the car has a mechanical issue “Valve stem seal leaks.” I logged a claim with innovation group as per the procedure and now i have to pay the shortfall amount for a car i have only owned for 7 months as the innovation group warranty will not cover the entire cost to repair the car. I acknowledge that organization has a 6 months policy with regards to purchases, however the mechanical issue was only noticed when the car was due for service as per the prompt on the vehicle which was out of my control. I truly cannot be expected to pay a shortfall for prompts on the vehicle that dated 04/21 instead of 03/21 which would have enabled we buy cars to bare the cost of repairs. I have been paying for a car that was not in my possession for the past two months only to get a verdict from we buy cars that i still have to pay the shortfall. This is by far the worst experience i have ever had. I would not refer recommend anyone to purchase a vehicle from the organization , because my first ever vehicle purchase has been nothing short of dreadful.