AS
Ansie S

1 reviews | Active since Dec 2024

03 Dec 2024, 12:55

THE WORST EXPERIENCE EVER !!!!!!!!!! My son and I went to We Buy Cars in Sliver lakes . He had his hart set on a KTM Duke 125 , we had a look at the bike and ask the sales representative to start the bike . The bike didn't start but the sales representat

THE WORST EXPERIENCE EVER !!!!!!!!!! My son and I went to We Buy Cars in Sliver lakes . He had his hart set on a KTM Duke 125 , we had a look at the bike and ask the sales representative to start the bike . The bike didn't start but the sales representative assured me that nothings wrong , it's only because they don't start the bikes & vehicles everyday , but with a good charge it would be fine . So he jumpstart the bike and he ride it throug the adjacent parking area . My son and I continuously ask if there were any fault's with the bike , he assured us that this is a great buy .

We proceed to the cafeteria to do the paperwork . They had a problem with their invoice department and so my money were transferred into their account before I even had an invoice .

The sales representative arranged that the KTM would be delivered at our residence that following Monday at an extra cost off R400.00 That Monday afternoon I made the payment and the KTM was delivered.

The next day the fun started , The KTM just didn't want to start , Likely our neighbors came out and offered their charger , Now its every other day that the KTM needs to charged .

On Friday I went back to pick up the registration papers and ask to speak to the sales representative that sold us the KTM . I've raised my concern about the issue of the KTM that's not starting . He said that he is going to the manager and will be right back .

Upon his return he informed me that it was a cash sale and if I financed the KTM then they could have helped me.

I was and still is furious, and asked to speak to the manager himself . The sales representative told me that is at the back , that is way at the farr end of that establishment. So I walk to the back and up the stairs , were I met a lady that were very helpful . She walk with me all the way back to the front .

There were the Manager with the sale representative , I told him about the KTM that don't start and that there were nothing wrong with my money to start with ........ he only said that I knew the battery were faulty and I paid cash and that means you take it as is .......... ***

I had to pay R2250 for registration and it only cost them R216.00

What a rip-off !

Never in my life again .............

0
Replies (1)
Webuycars.co.za
Webuycars.co.za's reply03 Dec 2024, 13:03
Official
Dear Ansie,

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards