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CB
Corrie B

1 reviews | Active since Dec 2015

13 Aug 2018, 10:43

The worst after service ever. The cars might be cheaper here, but so is the after service. Once they have your money they don't care anymore

Bought a car on the 7 of July after multiple empty promises the car is still not registered in my name. (13 Aug). 12 days ago they said that they will let me know what is going on. I have heard nothing from them. Sales Rep Rudi Nell and the financier is Morne de Vos.

0
Replies (5)
Webuycars.co.za
Webuycars.co.za's reply13 Aug 2018, 10:49
Official

Hi Corrie,

Thank you for making us aware of this situation. Kindly find that we are in the process of investigating the matter and will revert back with feedback as soon as possible.

Regards,

CB
Corrie B's update13 Aug 2018, 11:51
Reviewer Update
please let me know if you need more information. or alternatively send me a e-mail address so I can forward all relevant e-mails
Webuycars.co.za
Webuycars.co.za's reply13 Aug 2018, 15:00
Official

Thank you so much Corrie, we will let you know if we require any further information. I would also like to thank you for your patience, I'll revert back with feedback as soon as possible. Regards,

Webuycars.co.za
Webuycars.co.za's reply16 Aug 2018, 15:14
Official

Hi Corrie,

Thank you so much for your patience whilst we investigated and assisted with your matter.

I have been informed that you took ownership of your vehicle registration documentation and license plates today and that the matter has been resolved.

Should you require any further assistance, please don’t hesitate to let us know.

Warm Regards,

CB
Corrie B's update17 Aug 2018, 08:32
Reviewer Update
Good day Official business reply@WeBuyCars That is correct; Henry Harber was able to assist me in record time! He turned the experience around for me. I will buy a car from WeBuyCars again because of the after service I received from Henry! Thank you very much Henry.