eM
eugene M

1 reviews | Active since Aug 2023

04 Aug 2023, 16:31

THE USE OF DEKRA REPORT AS A LOOP HOLE TO CUSTOMERS

WEBUYCARS always use dekra report as their loop hole to discredit customers claims, but they forget that Derkra report does'nt deal or do wet and dry test on the car engine, we recently bought a 2014 mini cooper country man on the 7th of July, immediately after taking delivery the car started to misfire then we took the car to the RMI Approved (BMW CRESTA) and we fixed all the problems on the dekra report, but the technicians did a wet and dry test on the engine and we where told that we need to change the engine which the dekra report never specified, now MS Mngomezulu is telling us that the dekra report has mention the problem of which Dekra south africa stipulates that they do not perform Wet and Dry test on the car engines

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply05 Aug 2023, 08:02
Official
Dear Eugene

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards