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Hdndrik H

1 reviews | Active since Mar 2025

05 Mar 2025, 15:26

The team at silverlakes was super helpfull and supportive

The team at silverlakes was super helpfull and supportive. The sales man at PE which was AJ and the manager RUDI and THEO and his team have ******ed me around since day one, i tried buying a audi SQ5 worth 300k from them on a gold level, the vehicle did not pass roadworthy, after that we had endless problems with the F&I team manager namely candice whom took forever to send documents to me, after begging and pleading for the release of the vehicle it arrived at silver lakes with a diesel leak and a turbo full of oil, the vehicle which they classed as a gold did not pass roadworthy and had major engine issues, would not have lasted 3days under normal driving. This being a 300k rand vehicle. I was promised a full tank of fuel which i did not receive maybe this was a bribe as we all know the price of fuel. The port elisabeth branch is useless. I ended up buying a volvo xc40 from Maxwell and his excellent team with no hassle after i rejected a defective vehicle from PE branch

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply05 Mar 2025, 15:30
Official
Dear Hdndrik6,

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards