CW
Clinton W

1 reviews | Active since Jul 2025

19 Aug 2025, 07:59

Thanks for your non existent help.

I bought a 2nd hand motorbike with a battery that didn't charge. I bought a new battery but now they refuse to refund me the R1100 I paid for the battery. In any 2nd car or vehicle dealership in the entire country, every single vehicle has a working battery. Its logical to assume that at least the battery is fully operational. Now they refuse to refund. I give them -10 out of 10.

0
Replies (2)
Webuycars.co.za
Webuycars.co.za's reply19 Aug 2025, 08:20
Official
Hello Clinton,

Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.

We are currently looking into the matter and will get back to you with an update as soon as possible.
CW
Clinton W's update19 Aug 2025, 08:29
Reviewer Update
That's what they've been saying. Because I paid for it first without getting a quote. I needed the battery or else I would not have been able to get to work. And after 2 attempts trying to get a refund they refuse. The Motor Industry Ombudsman can't help me either. I've tried. With a huge company like We Buy Cars that makes millions probably daily and you can't pay me back R1100.