1 reviews | Active since Jan 2014
Terrible vehicle sales experience
2nd complain
I made payment for a vehicle i bought on online auction, the salesman (Eric Magagula)promised collection of vehicle of the vehicle by TAC either between 1st and 2nd of August. After payment was made the 30th of July, only to find out the vehicle wasn't processed for collection that week as per the salesman Eric Magagula. after following up Saturday the 3rd the consultant gave me feedback the 5th of August and advised the vehicle hasn't been collected and that he ONLY processed it out that same day the 5th of August and not the 30th of July resulting in a prolonged experience.
Question, What did the sales consultant do since payment was made on the 3rd of July?? if he did his job the vehicle would've been collected. At this point i would really appreciate a refund without panellise as this process is a mess because the sales consultant didn't do his job.
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
I spoke to Hannes the "manager" from nelspruit branch he promised to get back to me, He didn't
I spoke to Angeline who handles my concern she is on calls all day suddenly and promised to return my call, She didn't.
Held on for Shane, Angeline's "manager" obviously no answer
and still no resolution going on two weeks now.
I spoke to Hannes the "manager" from nelspruit branch he promised to get back to me, He didn't
I spoke to Angeline who handles my concern she is on calls all day suddenly and promised to return my call, She didn't.
Held on for Shane, Angeline's "manager" obviously no answer
and still no resolution going on two weeks now.