ML
Matthew L
1 reviews | Active since Apr 2023
20 Apr 2023, 13:12
Terrible Service from We Buy Cars
The systems are pretty good but the service received was shocking.
Firstly, I was quoted on the wrong model of car, drastically reducing the price. Secondly, when I asked for it to be correct I was told I was wrong in very rude call from an arrogant salesman. Then, when I send through the documentation from VW stating the model of the car I received no response, clearly a bruised ego and didn't want to go back to management for a revised quote.
Eventually sold my car with Weelee for a far better price and a much more enjoyable experience.
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Replies (1)Webuycars.co.za's replyOfficial
20 Apr 2023, 13:18Dear Matthew
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Webuycars.co.za's reply20 Apr 2023, 13:18
Official
Dear Matthew
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
