AS
Andrew S

1 reviews | Active since Jun 2017

27 Oct 2021, 21:41

Terrible service from Donovan Bradfield- We Buy Cars Germiston

On the 3rd of October I bought an F30 through we buy cars Germiston with a faulty left front door lock which Donovan Bradfield refused to replace. He also promised to pour me R500 worth of petrol which he didn't. I struggled to get a temporary permit from him. After a long fight with him he sent me to Joburg South branch for a permit. The permit expired on the 26th of October 2021. I informed Donovan Bradfield to renew the temporary permit or give me the license plates as I've been driving *******ly. Donovan has been taking me from pillar to post. He's not answering my calls and whatsapp messages. I urge people to stay away from buying cars from We Buy Cars. Donovan is very *********** in selling cars and doesn't understand the meaning of customer service. I am not going to travel to any We Buy Cars Donovan Bradfield has to deliver the new plates or temporary permit to my place.

0
Replies (3)
Webuycars.co.za
Webuycars.co.za's reply28 Oct 2021, 08:04
Official
Thank you for your feedback. We are busy investigating the matter and will provide you with feedback as soon as possible. Regards
AS
Andrew S's update30 Oct 2021, 08:45
Reviewer Update
Donovan Bradfield. Thank you so much for the speedy assistance on my temporary permit. Keep up the good work
Webuycars.co.za
Webuycars.co.za's reply02 Nov 2021, 09:40
Official
Thank you for your kind words. We are pleased to hear that you enjoyed your experience with us.