TM
Tshepo M

1 reviews | Active since Apr 2023

25 Nov 2024, 14:17

Terrible service

Bought a vehicle the 26th September from the silverlakes branch on the 6th October check engine light illuminated on the 8th of October took it to a workshop they said catalytic converter needs to be changed car stood there for a week *No transport for me* fetched the car on the 15th of October drove for sometime then on the 18th of November check engine light again car was collected on the 21st of November was advised the catalytic converter needs to be changed again to date i have no car communication is limited emails are ignored I don't have a car no communication no way forward this is the worst car sale I've ever experienced

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Replies (2)
Webuycars.co.za
Webuycars.co.za's reply25 Nov 2024, 14:40
Official
Dear Tshepo

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
Webuycars.co.za
Webuycars.co.za's reply09 Dec 2024, 07:33
Official
Hello Tshepo,

Thank you for bringing your concern to our attention.

This matter has been investigated and feedback has been provided to you accordingly via email.

We regard this matter as closed.

Regards