terrible service

i had an appointment to with Zain at 5pm today 26 Jan 2024. He did not show and at 17h35 i had to contact him. without even being here he reduced the price by R7000 telephonically probably cause he knew nobody would except it, just so that he can stay at home. He is really flying the WeBuyCars flag poorly and has no regard that we waitied on him, I hope you other people keep the clients happy as i had the luck of the draw