Terrible service at Richwood

I have bought and sold cars multiple times with We Buy Cars. I was very disappointed by our experience today. Spent allll day finding a car, finally found a great option and were getting ready to do the finance only to be told the car is on auction and we can't buy it. We test drove the car, nowhere on it or near it did it say auction. Truly truly disappointing and I would not be keen to attempt to buy from them again. Their attitude was totally unapologetic and more oh well