Terrible experience with Jaco from Durban and the entire company

I had a terrible experience with the organisation in its totality. I paid for a vehicle a day before using to different bank accounts. Flew all the way to Durban to go and pick up the car.

When I get there they tell me that head office only cleared one transaction. I called my bank and it confirmed that the money is released from my account and it is held by their bank.

Even with proof of payment, I was told to wait until the money is cleared. The most terrible thing is that with me explaining that I flew down and I expected the funds to be cleared since I paid and I day before, the organisation treated me like I ********. The most confusing thing was that even when I brought different options, they didn't want to listen.

I got ****ed and asked if I can be refunded because 90%of the funds were already cleared and only 10% was in question. I was told that the company doea not refund. How do you pay over R100 000 and just loose it like that. There was no clause, not verbal or written communication that I will loose all my money if I am not happy with the transaction. My bank was even willing to give a guarantee to the company, but still the company told me to wait or loose all the money. How do I wait in Durban when I never planned to come and stay there. Why did the sales person agree that I can come all the way without telling me that I should wait for clearance. Why didn't they tell me that I must know that they will never refund nor release the car without it clearing. To my experience, a proof of payment should be enough. Even when I swipe in a shop, they don't get the money immediately but they still give the product. After 4hours of fighting they finally realise that the money was long cleared and they just released that car and gave us a lame congratulations. The guy by the name of Jaco in Durban is even worse because he didn't even want to listern to us. I am very disappointed and would not recommend it to anyone. Customer satisfaction is not their priority but selling more cars is.