KG
Khaka G

1 reviews | Active since May 2011

10 Jun 2026, 10:56

Terrible customer service

I had reserved a car with we buy cars Midstream, I reserved it with R5000 they said I will get my money back within a week it’s over a month I have not yet received my R5000, they tell me new stories everyday

0
Replies (4)
Webuycars.co.za
Webuycars.co.za's reply10 Jun 2026, 10:59
Official
Hello Khaka,

We sincerely apologise for the inconvenience and understand your frustration. We have escalated your matter internally and our team will be in contact with you as soon as possible. Your reference number is 155442.
KG
Khaka G's update11 Jun 2026, 11:24
Reviewer Update
I was informed I will be contacted within 24 hours, 24 hours have passed I have not received any call from we buy cars, when I called the sales man I am still sent from pillar to post. This is so in acceptable from we buy cars
Webuycars.co.za
Webuycars.co.za's reply11 Jun 2026, 11:52
Official
Hello Khaka,

We sincerely apologise for the inconvenience and understand your frustration. We have escalated your matter internally and our team will reach out to you as soon as possible. Your reference number is 155574.
KG
Khaka G's update11 Jun 2026, 12:00
Reviewer Update
The same response I received just now it’s the same I received yesterday about 24 hours feedback, it’s been more than a month since I have been waiting for my refund