Terrible After Sales Service

In August 2023, I purchased a vehicle from WeBuyCars at the Springfield Branch in Durban. Despite having prior positive experiences, I'm currently facing significant issues with their after-sales service.

The vehicle I bought required substantial repairs, which I completed. During the Certificate of Roadworthiness (COR) process for registration, it was discovered that the engine number did not match the NATIS and current license disc information.

I raised this concern with WeBuyCars, specifically with Cheryl, to whom the issue was assigned. Despite multiple emails, I've received little assistance. Initially, Cheryl mentioned an internal investigation into the mismatched engine number and assured me that Manager Wayne would contact me. However, I have yet to receive any assistance or communication from him, leaving the matter unresolved.

It has now been three months without this vehicle registered on my name.