Stay Away from WeBuyCars if you dont want to be taken advantage of or get killed in unroadworthy vehicles

I want to thank WebuyCars for being the most dishonest, ************* and ***** car sales company in South Africa where we purchased our Silver Subaru Forester Not only does it seem that they employ complete ******** sales people – by name Philip de Koker – from the Midstream branch, who effectively persuaded us to buy a car for R130 000 when we were looking to only spend around R70 000, but also managed to con us into buying a vehicle that was not roadworthy, was a danger to be on the road, was sold to us as a “TURBO” vehicle – being without a turbo and falsely claiming that the repairs on the vehicle was only a SHOCK ABSORBER BOOT which was supposed to cost us R300 to replace With the lies and stories Mr. De Koker told us, we specifically asked him about the mentioning on the DEKRA report stating that the vehicle was inspected and classified as having dangerous flaws in terms of the steering and stability of the vehicle When we queried this, he said that we did not have to worry about a thing, it was a small minor oil leak on the left front shock absorber which would have been in the region of R300 to replace We specifically questioned this numerous times and he confirmed that he has to sell 35 cars a month to be allowed to work at WeBuyCars and he knew his technical information like the back of his hand He also confirmed that if we took the vehicle, and it was inspected and found that there was other issues, that they (WeBuyCars) would reimburse us for the damages and would also assist in the repairs of the vehicle – or BUY THE VEHICLE BACK Needless to say, drama started when we drove off the premises from Midstream WeBuyCars. The oil level and temperature warning system came on and warned of immediate attention required. I sent a photo with this warning to Mr. Philip de Koker who responded with “Oops, that must have happened just now, drive safe and have it looked at” Creeping to the next available gas station, the petrol attendant had to use 2 bottles of oil to get the oil level to an acceptable level. Mr. de Koker’s attitude – oh well, OOPS We then took the vehicle for its next due service, one day after buying from WeBuyCars, and the statement from the workshop manager at the Centurion Subaru dealership just shook his head when we told him that the rubber on the shock was to be replaced. They did a full inspection and not only was the left front shock damaged beyond repair, the right front shock was also dangerously worn out. Total cost for this little exercise – R15 000 with the service I sent this thru to Mr. Philip de Koker and he chose to ignore my whatsapp messages and photos of the invoice and the damaged shocks. We then proceeded to get the roadworthy done – because when you buy a car from WeBuyCars, you must take the car for roadworthy yourself and get stuck with that bill and repairs if needed. DEKRA did the roadworthy inspection and failed the vehicle with a reason “VEHICLE UNSAFE TO TRAVEL ON ANY ROAD – LOWER SUSPENSION RUBBERS COMPLETELY TORN IN PIECES”. Needless to say, contacting Mr Philip de Koker proved just as pointless as the service and assistance from WeBuyCars. This exercise cost us an additional R5000 to just get the vehicle to pass its roadworthy and be able to get it registered on our name We then proceeded to try and get someone to assist from WeBuyCars and for THREE MONTHS got the most unprofessional service from CHERIZE DU TOIT and VINCONIQUE WILLIAMS, both claiming for 3 months long that this was escalated to senior management. When we eventually called their service desk and provided our reference number 45142, we were told that this case was closed weeks ago and when we called again the lady said that the reference does not exist and when we called again we were told that we had to log a call and we would be assisted Long story short – after buying a vehicle from WeBuyCars MIDSTREAM from a dishonest and clearly clueless Philip de Koker, we had to spend over R20 000 to get the vehicle to be roadworthy, meaning we spent R150 000 CASH on something we wanted to spend R70 000 on and all that WeBuyCars now say is basically “Go ***** yourself” – they have offered ZERO assistance, ZERO apology, ZERO solution and have twisted the truth to such a lie that it seems to fit in with the way they do business They said that we did the repairs on our own information and decisions not based on facts and not approaching WeBuyCars. This is total and utter lies from WeBuyCars since we have a papertrail and whatsapp trail with attempts to get WeBuyCars involved from the second we drove off their property with the vehicle but it seems to be easier to tell clients to get lost that to take ownership of dishonest people working there and for selling you ******* that is not even roadworthy and put your life at risk Shame on WeBuyCars and let this be a warning to every person EVER wanting to buy a car from them to stay away from them, you have a better chance of going into labor and giving birth to golden eggs than to get honest and sincere and professional assistance from a company that clearly believes that they are untouchable and can ***** over honest people in South Africa