STAY AWAY FROM WE BUY CARS, EPPING!!

on 13 Sept.2024 i purchased a vehicle from the EPPING branch. The following day we noticed that the fuel injectors were defective. returned the vehicle the following week and never saw it again. We Buy Cars refused to replace the injectors although it was pre-existing and a month later they decided to cancel the deal. I paid my 1st installment for a car i only had 1 week, no reimbur*****t from them. After cancellation was finalized, today, 30/10/2024 I received no apology, no nothing from the Branch Manager Mr Prosper nor the Sales Manager. They seriously lack COMMUNICATION Skills, they reply whenever they see fit, they ignore you, they dont keep you updated on anything. I had to contact MFC to establish how far the settlement is and request a paid up letter. They have no idea how inconvenienced I was for 5 weeks and now I have to look for another vehicle, doing everything from scratch again. I will never purchase anything from the EPPING branch again, they caused me frustration, stress and tears. Again - no apology or anything.