1 reviews | Active since Dec 2016
Sold me a GREEN car marked as PLATINUM
Sold me a ''Platinum/ A'' car and 3 weeks later it failed its roadworthy. I let WeBuyCars know and they very quickly paid for the repairs. BUT - ethically - they should have realised that this was in NO WAY a Platinum car. Their website very clearly indicates that any car failing roadworthy for ANY reason - is a GREEN car. I would never have bought it had it been marked as GREEN...especially not at the price i paid.
I didnt realise i had been sold a dud. they pulled the wool over my eyes. only 6 months later when i wanted to upgrade car and got this car valued did the webuycar rep tell me there was NO WAY my car was every a platinum.
I raised a complaint and was told to go get quotes etc for repairs. I dont think that should be MY resonsibility! running around for them? I have said to. I have sent my complaint and documents and request for solution and they are simply IGNORING me.
Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.
We are currently looking into the matter and will get back to you with an update as soon as possible.
Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.
We are currently looking into the matter and will get back to you with an update as soon as possible.
