1 reviews | Active since Oct 2023
Sold a faulty vehicle on finance and not doing anything about it .
Worst mistake , if the option of no stars were available I would go ahead with that , I purchased a faulty vehicle under finance at webuycars springfield in June , two weeks after that the vehicle had came up with multiple errors and malfunctions which I had reported , webuycars took their sweet time to address the issue and left me with no transport , the case manager Simphiwe Tshabalala never followed up and I had to do that myself too everyday , all I got was excuses when they had sent the vehicle to a mechanic that they are in partnership PPP Platinum auto , after months of waiting and nothing happening I decided to go there myself only to find more excuses and the vehicle not being repaired the first time , after told the vehicle was repaired I arrived there again to come back to the same issue, they had to sort the vehicle out the same day , after all that trouble I barely make it home because all the same malfunctions happened again and more seeing that the repairers they trust had ****** parts from my car after questioning PPP Platinum auto they afford to swap parts from another vehicle , which begs the question why are they willing to take from someone else's vehicle ? My indicators were in my center console and the vehicle had not been sent for headlight repairs , the headlight was damaged that they had put on my car and it wasn't even aligned to the car , all evidence was sent to them and the ombudsman , since the discovery of all the parts being ****** I told them to take the vehicle back immediately or replace everything , they directed me to take the car to VW in Richard's Bay , and it is still standing there till date . No effort has been made by the bank and webuycars alike . The ombudsman takes forever to get back to you and it had now been 6 months of paying for this vehicle . I don't wish this upon anyone else so don't even bother viewing the cars at webuycars springfield or you just might fall into their trap .
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
