Small amount, big issue

WBC bought a car from my wife last year. They got a speeding fine next day when moving the car to another branch. After contacting and corresponding with Marques Bosch it was agreed that I will pay the fine and WBC will refund me. After numerous emails and one eventually to Faan the CEO still nothing. This is só disappointing after our last interaction. Watch out with your dealings with WBC. Even with their top management e.g Faan v d Walt, Marques Bosch etc.