Sloooow buying process to buy a car!

The sale process is well structured and well conceived. It is a totally paperless process and in theory should run smoothly HOWEVER, it doesn't!!! The Richmond branch in the Western Cape took over 3 hours to sort out the admin, after having all the documentation and payment in advance. It would have taken probably more than 3 hours had I not started throwing the toys out of my cot!! The sales staff apologise and apologise but the back office in charge of the admin are slooow and inefficient. If you buy a car from them take along a tent and a sleeping bag. ((-;