AP
Ansie P

1 reviews | Active since Aug 2022

22 Aug 2022, 16:45

Silverlakes non existent customer service

Worst customer service received from Silverlakes branch, sales person does not contact you, if you don't phone them you will not hear from them. Maybe I just had a useless sales person dealing with my purchase. If I did not really like the car they had, I would have bought one somewhere else.

0
Replies (1)
AP
Ansie P's update17 Nov 2022, 21:18
Reviewer Update
Dear WBC

This problem has still not been resolved. I have had the car for 90days, out of that 90days it has been in a repair shop for 42days. And till now the problem is still not fixed. I am very close to returning this vehicle for a refund as it is not bringing me any joy. In the meantime, over 13k has been spent on this vehicle to have it fixed and the problem still persists.
1.png 40.71 KB
I need this to be sorted out asap or the car needs to be returned with a full credit/ refund.....

Your urgent assistance will be highly appreciated.