GS
Garron S

1 reviews | Active since Mar 2013

18 Jan 2022, 14:13

Shocking Service - Germiston Branch

I want to bring to your attention the shocking service I received from we buy cars Germiston. I went in today around 12pm to go look at bakkies. I saw one particular bakkie that I liked and requested to see a salesman. I walked up to the helpdesk and the one sales manager very rudely told me that I have to write my name on the list as there are other customers before me, when I looked around the desk area I was the only customer standing there, the other manager came riding past on his segway and starts laughing. So I write my name on the list and as I'm the only customer waiting it took over 10 minutes for a salesman, eventually after waiting and no salesman coming to see me I left. Why didn't one of the sales managers the one sitting at the desk or the one riding around on his segway not help me, I was very interested in purchasing that vehicle this week and unfortunately you just lost a client.

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply19 Jan 2022, 00:38
Official
Thank you for making us aware of your experience with us. Your query is being investigated through our centralised customer care system. We will provide you with feedback as soon as possible. Regards