QC
QUANTON C

1 reviews | Active since Jan 2015

24 Aug 2020, 12:45

SHOCKING AND DISAPPOINTING!!!!

Wow.., We BUY CARS... I am super disappointed...Bought a car on the 19th of August 2020, financed through MFC...At first, it was all good and well until I discovered and oil stain the back of the driver's seat...I then checked the service history book and found irregularities in the service book for the car presumably having a full-service history. It is clear to me now that the car sold to me had some major repair work done without me being notified.

WebuyCars suggested that I take extended warranty and an extended service plan on the car...turns out this was a waste of money as the vehicle repairs were not done by an RMI approved dealer so the Motor plan will not cover any repairs...The worst of it all you don't have to be a forensic investigator to see that the Service book is not correct... Now it's the long wait to receive feedback from We Buy Cars stating that the car which was sold to me under false pretences cannot be refunded as yet until I follow their procedures.

I have received legal advice from my attorney and they have informed me that it is my right as a consumer to return the vehicle...We buy cars seems to want to make it as difficult as possible for me to get my money back...

I trusted this company due to all the advertising on Jacaranda FM and this is where it got me...With a car not serviced and sold under false pretences...

WE BUY CARS DO THE HONORABLE THING AND TAKE BACK YOUR CAR!

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply24 Aug 2020, 13:06
Official
Thank you for making us aware of your experience with us. Your query is being investigated through our centralised customer care system. We will provide you with feedback as soon as possible. Regards