1 reviews | Active since Sept 2024
Serious Gearbox Failure on Nissan X-Trail - WeBuyCars Montana (CPA Claim)
I purchased a 2015 Nissan X-Trail (T32) from WeBuyCars Montana on 20 February 2026 (Salesperson: Olerato). Less than three weeks after delivery, on 8 March 2026, the vehicle suffered a major mechanical failure regarding its transmission (gearbox). In terms of the Consumer Protection Act (CPA), I am well within the 6-month imp**** warranty period for latent defects. This is a significant mechanical failure that renders the vehicle unfit for its intended purpose. I have already emailed *** and formally lodged a dispute with Marquis Finance to inform them of the breakdown. I hereby demand the following from WeBuyCars Montana: Collection of the vehicle from my residence at WeBuyCars' expense. A formal, detailed technical report on the mechanical breakdown. A resolution in line with the CPA: Either a full repair at WeBuyCars' cost or the immediate cancellation of the finance deal with Marquis Finance. I expect a prompt response and a clear timeline for the collection of the vehicle
Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.
We are currently looking into the matter and will get back to you with an update as soon as possible.
Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.
We are currently looking into the matter and will get back to you with an update as soon as possible.
