RL
Rowland L

1 reviews | Active since Sept 2020

05 Jan 2023, 11:33

Selling *******, s**** vehicles , most unprofessional staff members

I attemped to purchased a vehicle from we buy cars midstream branch...the vehicle had alot wrong with it and 1 month later after unsuccessful attempts to fix the car I was eventually sold another 1 that was in a better condition According to Ann kotze the sales lady that was assisting me to purchase the vehicle. Her exact word were ''this 1 only needs tyres ro be changed, not like the other 1 that needed the turbo and gearbox to be changed. This second option had a clean Dekra report. I took delivery of the tata super ace on the 29th Nov 2022 the vehicle could not maintain 40 km/h without a load and I got stuck on the hiway, I called Ann from we buy cars who then told me to bring the vehicle back to the office and ''we buy cars '' will sort it out. The vehicle is still at the warranty department after returning the vehicle 2days later after taking delivery. I have paid my first month installment for a vehicle that I had for just two days. Mrs Aan Kotze from ''we buy cars'' is no longer taking my calls and the warranty department is calling me. Some guy from ''we buy cars '' called me on the 28th Dec.. his name was Dean blackbeard and said ''we buy cars'' will sort out the vehicle since warranty rejected the claim. Why did warranty reject the warranty claim that ''we buy cars''forced me to purchase. In my opinion, ''we buy cars'' sells a whole bunch of s**** vehicles that are in the worst condition and i would not trust that dekra report as my vehicle had a clean Dekra report, and I would not advise anyone to purchase a vehicle from them. ''We buy cars has the most unprofessional staff members to say the least. Don't waste your time or money purchasing from any of its dealerships as you will not only be purchasing s**** but you will also be dealing with ***********, unprofessional employees. I would strong recommend that you go to MitMak motors as they are not only the competitors of ''we buy cars'' but there employees are far more professional and you know that you will get a quality vehicle as Mitmak buys vehicles in the best condition and makes sure that the vehicle doesn't give you problems. I ha e purchase 4 vehicles from Mitmak motors. Further more the vehicle that i purchased from ''we buy cars'' for my business which is opening next week 9th Jan 2023, has no vehicle to use in my business yet I am financially committed due to we buy cars. ''We buy cars'' also did not give me an opportunity to test drive the vehicle even though I requested a test drive.. what a bunch of snakes...

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Replies (2)
Webuycars.co.za
Webuycars.co.za's reply05 Jan 2023, 12:01
Official
Dear Rowland,

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
Webuycars.co.za
Webuycars.co.za's reply12 Jan 2023, 11:42
Official
Good Day,

Thank you for bringing your concern to our attention.

This matter has been investigated and feedback has been provided to you accordingly.

We regard this matter as closed.

Regards