Sell to, but dont buy from We Buy Cars - especially if you are not car savvy

I have had an awful experience with this company- particularly the Midstream branch. If you are a woman and you know nothing about cars- beware. I sold a Peugot to them- fantastic experience. I bought a Peugot from them- terrible experience. The salesman Dr Phillip hardly followed up, was rude- telling me I did not follow his instructions, told me it cost 83K then 15 minutes later told me it had gone up to 90K . They had a dekra report- sure, but I dont understand what it is and they literally need to explain in words that the car does not work and is likely to break down. After 2 weeks I finally got the car by Xmas eve and it broke down 3 hours later. My mechanic said he is not even going to attempt to fix it. From Xmas to today, I have had no car to drive, yet they refuse to pay my ubers to my sick mother in a nursing home and back- telling me that the branch cannot make these decisions. The customer service person Kyle at least said they would refund the transport down to Cape Town and the document fee (Whoop whoop) but despite several follow ups I STILL do not have the R7500 they promised to pay. I even bought another car from them in Cape Town- I just hope it was not another mistake. The roof got stuck but at least they took it in to check immediately. I am still waiting for it to be cleaned but the sales manager Rory at Richmond is being as helpful as he can, and the sales man Eugene tried too. At least returning my calls- which is something. Imagine refusing the pay the R6000 I have had to spend in Ubers despite the fact that I could not get another car from them till now because the other 2 I saw were also defective and I had to wait for all the bugs to be out of the one I bought. The Regional Manager for Midstream Stefan Stronach told me it was my fault I did not understand the report and does not respond to me unless I threaten to go to the motor ombusdman or here. Grant the sales manager put me onto local branches but never tried to help or follow up. I gave him/them so many chances to make right. There is just so little integrity. They should have told me the car was on auction and given me a chance to bid, they should have told me the car was likely to break down soon (a pipe in the engine had literally been superglued together). I have spent 204K plus 7,5K promised and not refunded plus 6K in ubers. Its really ******ionate. They really do give used car salespeople a bad name.