1 reviews | Active since Jun 2011
Sales Person - Mislead me about
Good Day
I am an extremely unhappy customers of We Buy Cars.
I bought a vehicle on the 23 October 2022 from The DOME branch and paid cash for it. I was told by the sales person that the only additional cost I would incur is paying for the vehicle license disc. To my surprise when I attempt to take out the license disc, I was told that the car needs to go for roadworthy. Which was very strange as the change of ownership was done. When I contacted the sales person he told me that I need to redeem a Dekra voucher for the roadworthy but upon checking the we buy cars website and subsequent visit to Dekra Roodepoort they told me there was no voucher available on the system for. The sales person then made a u-turn and told me the voucher expired and that I was liable for the cost of R750 (for the roadworthy). I was never told about taking the car for roadworthy nor that a Dekra voucher needed to be redeemed. I was forced to pay the R750 and now I am not being refunded for it.
What hurts me is that I bought 2 cars from them this year, one was 278k and other 169k but they can even refund me a lousy R750. I am not even asking for the fuel I used to take the car for roadworthy nor the time i needed to take-off work to get the paper work sorted.
They will never get a cent again from me
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
