ES
Erasmus S

1 reviews | Active since Nov 2023

15 Nov 2023, 13:37

Sale Not Completed after signing all Documentation!!

Reference Number: LWI070260 Customer care Reference Number: 48935 -I also sent 2 emails to '***' as per Harold and left messages on their Whatsapp number on the 6th of November - to date no response.

I confirmed and accepted the offer on my 2018 Volvo S90 D4 Inscription. I spent the whole day putting it through the test and at the traffic department to get license and registration done as requested by Webuycars.

Harold assisted me I sent all docs and waited a long time at the pod at President Hyper Vanderbijlpark. Harold let me sign all the sale documentation and said all is done and just waiting for approval on payment.

Then he let me know the manager said that I am a red flag as I sent to many cars to Webuycars asking that I want to sell them. I did a few on sell my car for friends that said I must find out from Webuycars how much they will give them for their cars like a Prado and a Mustang. It was just to find out prices for friends I do not own the cars. That was the only way I could get pricing on the cars.

My Infiniti that also is a problem to the Manager - Koos and Mike bought on auction for me at their online auction in Durban. I did ask for a price as I am looking for something new, but the price they gave to me is too low as I paid Over R200k on the auction a few months back and now I was offered R145k.

I do not understand their manager saying I am a red flag and something fishy is going on. What does he insinuate by that statement saying I am busy with something scaly without talking to me to clear up the issue he has with me. Webuycars made the offer I accepted and did everything they asked of me. This is unacceptable after everything I did and they money I spent to say they do not want to buy my car anymore.

I need this sorted urgently.

Please note pertaining to the above I already signed all documentation and the sale contract.

Thank you.

0
Replies (5)
Webuycars.co.za
Webuycars.co.za's reply15 Nov 2023, 14:14
Official
Dear Erasmus

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
ES
Erasmus S's update15 Nov 2023, 14:37
Reviewer Update
Thank you, much appreciated

ES
Erasmus S's update19 Nov 2023, 15:18
Reviewer Update
Looks like Thank you is not in order as from the 15th of November, I had no response from Webuycars regarding this matter, just being ignored again.
Webuycars.co.za
Webuycars.co.za's reply19 Nov 2023, 15:27
Official
Good day,

Thank you for bringing your concern to our attention.

This matter has been investigated and feedback has been provided to you accordingly via email.

We regard this matter as closed.

Regards
ES
Erasmus S's update19 Nov 2023, 15:39
Reviewer Update
I have not received any feedback via email, please let me know where it was sent