****s Representatives and *********** Manangers they don't keep promises.

I'm writing this to expose We Buy cars Representatives and their Manangers who are useless and unhelpful when it comes to concerns or complains about one of their employee....I sold my car Transaction *** Rep Details:Renier Lourens. On the day of evaluation I told Renier that my car have a personalised Licence plates should I take them off or he will bring them back as he said he was from Vryheid. He gave me his word that as soon as the car reaches their dealership the Licence plates will be taken off and he will bring them back and I asked him about the fuel on the car he said I will be compensated because the car is over half tank of fuel...The next day I called him to come and get the car I'm selling it to him he came and paid and said no he will no longer pay for my fuel(No reason)...from that day 22 April 2023 I've been calling Renier he will say he will bring my plates up until he didn't answer my calls anymore on the 7th of June he would ignore my calls then I call We Buy cars head office to report this matter they putted his Mananger I spoke to him he said he will call me back before the end of the day I waited 2 weeks went pass...I called again the head office I asked for his Managers number who is David he said he won't help me with anything I must speak to Renier I told him he is not taking my call he said its none of his business...I called again the head office on 26th July Renier was on online he said he doesn't have my contacts but on the contract my details are all the he said he will get me my plates I'm still waiting even today its 16 August 2023...I'm gonna take another route now to get my plates back because I'm seen as a fool by We Buy Cars and their Manangers who are ***********....its been dragging I've lost hope and this plates came from Pretoria when I registered for personalised plate in 2018 which is more than 400kms from my town.