****S!!!!!
I am seriously frustrated with my experience at WEBUYCARS. I purchased a vehicle thinking it was in proper working order, but within a month, it broke down completely and was out for repairs for two months. Despite this, the 6-month warranty kept ticking, which is completely unfair.
After the car was returned, it sat for another month while I welcomed my newborn. When I finally started using it again, the engine light came on, and I was told the car had been modified—something I was never informed about at the time of purchase. This is a clear violation of my rights as a consumer.
To make things worse, I’m now being charged an insane R62,000 "usage fee" for driving just 5,000 km in a car that has been unreliable and misrepresented. They’re demanding this fee be paid in cash before settling the car loan. This is unacceptable.
#WEBUYCARS #ConsumerRights #UnfairTreatment #CarComplaint #CustomerService
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards