Rude and Arrogant "Managers" - ********* and not willing to assist.

Recently bought a vehicle at We Buy Cars Midstream and on the day of collection we noticed scratches that were not present upon viewing. The manager Michael was very rude said there is nothing they can do and eventually after a period of time we decided to leave the vehicle there so they can sort out the issues. Upon collection after everything sorted, we then went to collect the vehicle and noticed a dent in the door (much worse than the scratches). End of the story they acknowledged that the dent was not there and it was caused in their possession but were not willing to help. in any way. Response was "take it as is or cancel the deal'. based of this experience it is the last time I will set foot in the store (being a logistical company owner and needing vehicles from time to time) and would not recommend them to anyone.