Rubish After Sales Service from WeBuyCars

Horrible after sales experience - I think the company considers themselves too big for customer service. I purchased a car and paid a hefty R183k for a second hand Honda. The Sales manager promised they would replace the cracked windscreen since the car had a gold sticker - I made payment and signed the sale contract and waited for a phone call on Monday as promised to collect the car. No call until Thursday when I contacted their Customer Service to get my sales person's contact number. He said the car would be ready for pick up on Friday morning and he'd obtained clearance to fit the windscreen on Thursday already, the guy meant to fit the glass was scheduled to come on Thursday

On Friday morning he dropped me a text saying he couldn't contact me because systems were down but proceeds not to give me any status update on my car until I called him 3 hours later. It was pillar to post from there but long story, the glass was still not fitted

WeBuyCars just wants to make a quick sale and continue to the next. They have zero service.

What's worse, when I contacted their Customer Care ( a huge joke) and pressed the option to leave a compliment or complaint - the line gets dropped immediately - clearly this is a company that's so haughty they don't want feedback.

I contacted their After Sales line and was greeted with rudeness and the phone dropped in my ear. I regret the purchase and will make sure I do not even look in their direction next time when looking for a car