1 reviews | Active since Nov 2016

15 Feb 2023, 11:15

Rotten service regarding refund

I bid for a vehicle on auction, I was allocated a salesman that did not assist. On further investigation I found that the mileage was tampered with and I did not purchase the vehicle. A month later they take my deposit and it has been an uphill battle to get my refund back. It was a clear case of material misrepresentation.

0
Replies (4)
Webuycars.co.za
Webuycars.co.za's reply15 Feb 2023, 13:06
Official
Hi Julekha,

Thank you for the awesome review!

Kind Regards.
Webuycars.co.za
Webuycars.co.za's reply15 Feb 2023, 13:06
Official
Dear Julekha,

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
's update15 Feb 2023, 14:54
Reviewer Update
An apology does not resolve my issue. I was penalized for your material misrepresentation and I will be contacting the Ombudsman-MIOSA and media outlets to show your dishonesty
Webuycars.co.za
Webuycars.co.za's reply20 Feb 2023, 13:19
Official
Dear Julekha,

We apologise for the delay.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards